As a term, customer-centricity became a trending expression when organizations started adopting customer relationship management, due to its frequent use by vendors of CRM software. Today, it encompasses both business processes and cultural mindsets,
This week’s focus topic was definitely technology and its applications in the HR industry. As time seems to run faster, making working days pass us by as we worry about productivity and tiresome tasks, it’s
Did you know that that 12% of organizations aren’t measuring the effectiveness of their communication with employees? The most common real-time metrics available to communicators are content popularity, followed by opens and clicks –
With PwC’s most recent Annual Global CEO Survey revealing that over 70 percent of CEOs identify the “availability of key skills” as one of the top three threats to their companies - an eight-year
After what has been a very productive week for us, with the launch of our new white paper on improving the employee experience using people analytics, we’re happy that it’s Friday again! Here are this
Injuries and health issues directly caused by the workplace, or, more specifically, the office environment, are a significant issue for workers and employers alike. In 2013, 1.2 million people in the UK and just
Welcome to a new Friday which we hope is a productive ending to a productive week! To help you stay ahead of next week’s tasks and relax intelligently as you wrap-up this week, here
An unprecedented increase in job openings shows that the demand for talent is forcing companies to plan better and recruit better. Workforce planning and HR analytics have become a key focus point for HR
Although it’s tough to outshine a news like the Panama Papers leak, we’ll still going to try and bring into focus some of this week’s best articles in the HR world. Here they are:
Happier people are productive, and productive people work all the time, right? That’s how they get so much done—yes? Nope, not at all: Productivity doesn’t actually have much to do with hours. In fact, there
![[Infographic] 7 Tall Tales About Productivity Myth or Reality](https://gethppy.com/wp-content/uploads/2016/04/Infographic-7-Tall-Tales-About-Productivity-Myth-or-Reality-320x202.png)