What Aspects of Company Culture Lead To Increased Employee Engagement?

A recent study by Gallup uncovered that 51% of the U.S. workforce is disengaged – meaning more than half of employees aren’t emotionally committed to their organization and its goals. The Engagement Institute estimates that

Are Customers Always Right? Reasons to Stand by Your Employees

One of the most common maxims heard in business is “The customer is always right.” The consensus seems to be that keeping customers happy is essential to maintaining your company reputation and attracting more business.