How productive and enthusiastic are your employees? Do you frequently experience payroll errors and conflicts between HR and your employees? If so, then you need workplace monitoring to check for any loopholes in your company.
What is employee tracking?
Employee tracking software entails keeping track of your employees’ activities at work. This basically entails the following:
- Using automated email verification software;
- Keeping track of which websites have been viewed;
- Video surveillance;
- Using location trackers on computers, phones, and business automobiles to track company assets;
- Monitoring and recording the exact position and movements of individuals in the workplace using portable or wearable equipment.
Workplace surveillance is not a new concept. However, as technology has progressed, many new personnel tracking tools have appeared.
Employers no longer have to rely on manual and time-consuming chores like timesheets, bag checks, or keeping track of their employees. These software solutions make the whole process easier while also providing more accurate and reliable data. As the use of computers and smartphones has become commonplace, workplace monitoring covers this as well. Also, don’t forget to implement IT security solutions to increase staff productivity and protect business data
It includes email surveillance from and to official staff accounts. You also keep track of personal devices linked to the company’s Wi-Fi network and their surfing history.
How can employee tracking improve employee productivity?
Personnel control has many significant advantages if it is carried out properly and legally – this makes them productive. In addition, employers can identify areas where employees may be wasting valuable company time or resources.
Here’s how employee tracking software can improve employee productivity:
Monitoring of computer activity of employees
The easiest way to monitor your team’s online activity is to use dedicated software to investigate illegal and unethical actions of employees. It helps prevent information leakage, identify idlers and increase productivity.
Monitoring software allows you to remotely monitor employees using Internet-connected devices. Just log in to your account in a web browser and monitor the activities of all employees from anywhere and at any time.
Control phone conversations of employees
Keeping track of your team’s conversations with customers and partners is important for a variety of reasons. Let’s say you’re checking the latest customer support statistics and you notice that one employee has significantly higher scores than everyone else.
So, you can listen to his previous phone conversations and find out what he is doing right. Based on this, you can train other team members to do the same. And if some employees get really bad reviews, you can figure out the cause and fix it.
What rules should an employer follow?
The employer must notify his employees in advance that they are being monitored. Before implementing remote monitoring software, employers should consider the reasons for monitoring employees – these reasons must be justified.
Before any surveillance begins, employers should create and distribute a policy to let employees know about the circumstances of their surveillance. To do this, they must warn employees of any illegal activities and prohibited behavior.
As you can see, employee monitoring software allows you to keep an eye on your employees at any time you want.
Benefits of using employee monitoring software
We counted the main reasons to use employee tracking programs.
Improving the efficiency of the manager
The most obvious plus: you will always be aware of what your subordinates are doing.
The time the user was active at the computer: when he started work, when he took a break, when he returned to his duties and when he finished the day.
Activity in specific applications: you can easily track procrastination.
All data is available both for individual specialists and for project teams, departments, or the company as a whole.
Having such a tool at hand, the manager will be able to minimize the time required to understand what employees are doing and how productive they are.
Growth in productivity of subordinates
According to research conducted by MIT (Massachusetts Institute of Technology), notifying employees that their work is being observed enhances labor efficiency by 7%. The mere implementation of objective, impartial, and continuous control favorably affects the company’s general level of discipline.
All the trouble areas are already in front of your eyes after 5 minutes of checking the daily report; all that is left is to process them.
You can’t treat all of your employees equally; some of them will be more appealing to you than others. The second argument is that employees frequently interpret leaders’ decisions as personal.
You may acquire accurate, dependable, and completely objective data by employing monitoring software. Both you and your subordinates will have faith in objectivity, which will help you to make sound judgments with ease.
Collection of data necessary for analytics
No matter how well your employees perform, there are almost always ways to improve results. Optimize the distribution of tasks, adjust the schedule, simplify a number of processes, etc.
In order to notice these points of growth, you need data: how much do your employees spend on working on a project? What exactly do they do during this time? With what tasks does a particular specialist cope well?
All this information is collected by monitoring programs. You just have to look at the reports and pay attention to the points that can be improved.
Ability to control remote employees
It is obvious that remote workers need control no less than office workers – rather, even more. So, an employee should simply install an agent program on his computer, and you get the same detailed data about him as about the person sitting in the next office.
No matter how good people work for you, there are always certain risks. Someone carelessly handles logins and passwords and creates a chance of confidential data leakage. Someone violates the policy of communication with customers and negatively affects the company’s reputation.
Monitoring protects you from such situations: you can configure it in such a way that the system itself draws your attention to suspicious activities.