Human Resource Management is important for any company with employees. If you’re just a small company, you might manage HR yourself, while most large corporations have whole divisions dedicated to finding and retaining the right staff. It’s a job that requires tact, dedication and organisation. Like any sector of business, managing HR has its ups and downs, but most problems can be solved fairly easily with the following tips:
When it comes to the management of HR, it’s imperative that everything has its place, because lost items and files can be of great importance down the track. For large corporations, it’s especially important to have HR intranet software in operation these days as very little is done without the Internet, or at least an intranet portal. Keep things neat and tidy and they can be found when needed.
Being organised also helps when there are lots of things to manage at once. Multitasking is the important word here, and it’s one of the main things that a HR manager should be good at. There are potentially lots of issues staff can have and very often they all need to be dealt with simultaneously.
Have as much clarity as possible
In many cases, HR managers have to deal with situations that are vague. Was it sexual harassment? Discrimination? There’s a lot of pressure to decide an outcome when there’s a grey area, and it’s important to know when to make an assertive decision yourself, and when to ask colleagues or managers for help. In these cases, it’s helpful to hone skills of negotiation and mediation and to learn how to manage conflict because not every case is easily resolved or accepted by all parties.
Obviously, the goal is to make both/all parties happy with the outcome, and it’s not always easily achieved. A good attitude and problem solving ability come with the need to negotiate – it’s important that everyone, while they may not (and probably won’t) all like each other, at least manage to be civil. That’s HR’s job, and it’s not always an easy one.
Be discrete, tactful and always ethical
Managing Human Resources can be a bit of a balancing act. At times it’s important to protect the individual while other times it’s essential to put the company first. HR Mangers are meant to listen to concerns of employees but are also required to enforce company policy.
Being a bit tough is the name of the game and when employees need boundaries, it’s important they are firmly encouraged to stay within the parameters of the company. Having said this, they need to know that their opinions are safe and what is said to HR is taken seriously.
Always be in communication
One of the most important skills to have in HR management is communication. HR managers need to report to higher up managers, other department heads, their own staff, other department staff, bosses and potential and even past employees because keeping everyone on the same page is vital in this area of business.
A constant juggling and balancing act, HR management is a demanding job but hopefully these tips will help bring you success in this ever changing and very important business role.
Image credit: Christian Heilmann under C.C.2.0
Wonderful post about how to achieve success with human resources. I think being organized and having great communication are two of the top qualities needed for success.Thanks for sharing!
Really happy you found it useful Lauren! Thanks for the feedback!
Great article Paula, A good quote I’ve seen on the internet about being a good HR professional: “A truly great HR leader searches for eagles, not turkeys, and then teaches them to fly in formation.”
Thanks! Glad you like it and this is a truly inspiring quote!
Great tips and great post. This will definitely benefit a lot of working professionals. Communication is key!
Its really a great post that how to obtain desired and successive results in Human Resources.
I love your advice on staying organized. Just as you said, everything has its place and it is important to prepare just in case things start to get chaotic or fall out of place. I feel like those who work in Human Resources have a lot on their plates; therefore, that makes it so much more important for them to be organized. They could be busy one minute, but then have nothing to do the next. Better to be safe than sorry! Thanks for the advice!
Your blog is very very informative Paula. Yes definitely an HR should be organised and in constant touch with the company policy and the employees. After it’s thr HRs that get in employees for the company to run.
Really a great article.I liked it
Good tips Paula!
Great article! Thanks for sharing.
I think its important to keep these tips in mind especially considering the fact that poor HR decisions and managers can cost a lot to the company, sometimes in serious aspects like healthcare of the employees. Around 300 million dollars is spent every year on employee alcoholism. So, your tips (especially about communication) can certainly help.
Additionally, I’ve written a similar blog with a slightly different approach. I’d love to get your opinion on it. Check it out – https://cavantics.com/blogs/15-tips-become-hr-expert-top-influencers/
Great content Paula. Your blog is very informative and helpful.HR should definitely be a master of communication.
I really like that one of your first suggestions is to try and stay organized. After all HR can go so much smoother if you know where all of your necessary documents are as soon as you need them. Of course, keeping a clean and organized office might help with consulting your superiors as well since they won’t be distracted by all of the clutter.
Great tips, Paula!
As far as I am concerned, you have covered some of the most fundamental aspects of running a great HR office that does not just have the heart to protect the company but the employees, as well.
Establishing a system, a way to work in an organized manner when dealing with your role and responsibilities greatly helps in making sure that you are an effective HR officer and being able to communicate solidly with your people is one of the best ways to always have as much clarity in the process.
I would also like to suggest that each HR have a thorough and comprehensive new employee onboarding process such as the one indicated in this article: https://www.process.st/hr-management-tips/ in order to align new hires seamlessly to the vision and mission of the company and arm them with the necessary knowledge to keep working with your for a really long time.
Great tips! With the world of HR changing so rapidly due to technology and legislation, it’s important to find an HR consultant that’s up for the challenge to keep up with it all. Thanks for sharing this!