The difference between employee happiness and employee engagement

A hot topic for HR and Business chats lately, the difference between engagement and happiness has stirred up many opinions. Through our extensive research and data analysis on the matter, we’ve come to the

Getting employees aligned behind a customer-focused strategy

In this Renaissance of business models, the customer has become the center of corporate strategies. We’re so interconnected and hyper-connected 24/7 that it’s impossible to sustain long-term success and growth without happy customers. So what

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