Every organization's strategy needs regular updating regardless of how successful it's been. It’s simply not good enough to develop a strategy and put it on the shelf, expecting that it will work indefinitely. They
YES invites opportunity; NO closes the door on it. YES creates value; NO destroys it. YES is human. NO is mechanical. The leader who wants to build their business looks for ways to exchange
Image by Freepik Most organizations look at complaining customers as a necessary evil and part of the job that needs to be done, but it is not looked upon with a great deal of
Incentive programs are capable of achieving not only improved operating and financial and performance, but also "fun" in the workplace with an accompanying boost in employee morale. But there's a HUGE caveat: to be
If your culture is like most organizations, you have your own language. Whether you are in the communications business, the law profession, or medicine, over time people develop a vocabulary specific to what you
Standout organizations commit themselves to creating a culture that is consistent with their long term strategy; if culture and strategy are not directly linked, achieving strategic goals is impossible. Also read: How To Create A
It all starts with strategic context. Without clarity around the strategy of the organization, creating a "plan for people" and defining the role of talent management is not only difficult, it's impossible. Your people
You've heard these types of comments before as descriptors of an individual who attracts a positive rating from leadership and is viewed as someone with potential to go further in the organization. "He can
If every individual in an organization understood how to successfully exploit each opportunity they were given, the culture that would be created would produce sustainable success for the enterprise. Individual success would beget constant
Why is employee engagement critical to an organization? Many think "getting more employees involved" is the end game. That's true, but for what purpose? To make every person feel like they are making a
