Following the customer-centric business model, companies should also look to the customer within – the employee. As new talent strategies struggle to bring to the forefront the employee and engage them to deliver better business results, technology has proven to be an essential partner in capturing key data and offering unique insights into how this employee experience should be shaped in order to deliver better retention, higher productivity and effective talent management.

In this white paper we’ll show how mapping every touch point within the employee experience and using smart people analytics to personalize them enables HR to predict, manage and measure the impact of their operations, as well as link them to business outcomes.